LEVEL 4 EVALUATION: RESULTS

TRAINING COST

ITEM	COST
"Off-the-shelf" cost of program, including all course materials.
Participant salary cost = (participant annual salary / number of working days) x (course length + travel time) x (number of participants
Training department salary cost = (SUM) annual salary cost of each employee / total number of working days per employee x number of days administering the program.
Training department overhead = annual overhead costs / total number of working days x number of days administering the program.
Cost of training department materials and supplies (printing, postage, etc.) used for administering the program.
Classroom cost = annual classroom cost / number of company working days x number of days presenting the program
Classroom equipment cost = annual cost of equipment / total number of working days x number of days equipment used for program
Evaluation cost.
TOTAL TRAINING COSTS =

VALUE ADDED FROM TRAINING

ITEM	AMOUNT
Profit = average value of sales per year - cost of goods - cost of sales
Reduced meeting time cost = cost of meetings before program - cost of meetings after program. Cost of meetings = (participant annual salary cost / number of working days) x hours attending meetings x number of participants.
Value of reduced customer complaints.
Value of training = (1) + (2) + (3) for training group - (1) + (2) + (3) for control group
VALUE ADDED FROM TRAINING = (4) - cost of training

Return on investment = value of training / cost of training

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